Benefits Contacts

Nonagreement Benefit Contacts
Union Pacific Retiree Medical Coverage
Union Pacific offers medical coverage, which includes prescription drug coverage, to retirees and eligible dependents.
UnitedHealthcare
High Deductible Health Plan (HDHP)
(800) 331-4370 https://www.myuhc.com
Kaiser Colorado HMO
*For post-65 Southern Pacific retirees who retired before 1/1/98.
(800) 476-2167 http://www.kaiserpermanente.org
Kaiser Northwest HMO
*For post-65 Southern Pacific retirees who retired before 1/1/98.
(800) 813-2000 http://www.kaiserpermanente.org
Health Savings Accounts (HSAs)
Retirees enrolled in a High Deductible Health Plan (HDHP) may be eligible to contribute to a tax-preferred HSA.
ACS/Mellon (866) 331-4370 https://hsamember.com
Optum Health Bank
(Formerly Exante)
(866) 234-8913 http://www.optumhealthbank.com
Transition Health Reimbursement Account
A Transition HRA is available to certain retirees and their dependents who previously had coverage under a UnitedHealthcare medical option that included an HRA.
PayFlex (800) 284-4885 http://www.mypayflex.com
Long-Term Care -  CNA (866) 357-8478 http://www.ltcbenefits.com
Medicare (800) 633-4227 http://www.medicare.gov
Medco Pharmacy
Pharmacy (800) 331-4370 https://www.myuhc.com
Mail Order Refills (800) 473-3455
Specialty Pharmacy (866) 429-8177
EyeMed Vision Care (866) 723-0513 http://www.eyemedvisioncare.com
Prudential Life Insurance (800) 778-3827 http://www.prudential.com/view/page
Retirement
Railroad Retirement Board (RRB) (800) 808-0772 http://www.rrb.gov
RRB Locator http://www.rrb.gov/accessrrbgov/ZipLocator/zip_enter.asp
Vanguard/401(k) (800) 523-1188 http://www.vanguard.com
Banking
Banking Operations is responsible for the distribution of checks. We encourage the use of direct deposit for payroll checks; it's easy to sign up, saves a trip to the bank and prevents stolen or lost payroll checks.
Enroll in direct deposit (866) 429-8177  
Paycheck delivery problems (402) 544-0175, (402) 544-0079 Fax: (402) 501-0029, (402) 501-0402
ePayroll (402) 544-4729 https://epayroll.theworknumber.com/up/
Cash Payer (888) 241-2764  
Union Pacific HR Service Center
Address Changes/Benefit Questions (877) 275-8747 Option 1  
Other Contacts
ADP (COBRA) (800) 526-2720 http://www.benedirect.adp.com